Support

Email support@arteptech.com — we reply within one business day, usually much sooner. Include your store's myshopify domain and, if it's about a specific fee, its name.

Setup in two minutes

1. Install Fee Kit. The free plan covers one active fee; no card is needed to try it.
2. On the Fees page pick one of the ready-made fees (eco fee, deposit, handling) or press Create fee.
3. Choose the amount, whether it is charged per unit or once per line, which products it covers and where it applies. Saving applies it to carts immediately.
4. Open Fee preview, build a test cart and check what a customer would pay before they do.

FAQ

Does it change my product prices? No. The fee is added as a separate component of the cart line, so the product keeps its own price everywhere — in your catalogue, in reports and in the order.

Where does the fee show up? On the cart line, at checkout and on the order, as a line for your fee product with the fee's name beneath it.

What is the “Fees” product? A product the app creates once, with a single zero-price variant that every fee is charged on. Rename it in Settings and give it its own tax class in Shopify if an eco tax is taxed differently. It has to stay published to your Online Store, otherwise the cart can't charge the fee.

Can a fee be a percentage or depend on weight? Yes — fixed amount, percentage of the item price, or an amount per kilogram (or your store's weight unit), with an optional minimum and maximum.

Only in some countries? Yes. A fee can be limited to certain countries or excluded from them. Before the customer's country is known, an “everywhere except” fee is shown and a country-limited fee waits until the address is known.

Several fees on one product? They are added together into one fee line, listing each fee by name.

What if Shopify can't run the fee? The cart goes through without it. A fee never blocks a sale.

Uninstalling removes the fee from carts immediately. Shopify then asks us to delete your data, which we do within 30 days. The fee product stays in your catalogue for you to delete.